Refund Policy for BatchRemover

Our Commitment

Thank you for choosing BatchRemover. By using our website https://www.batchremover.com, you acknowledge and accept this refund policy. We want you to be completely satisfied with your purchase. If you're not happy with our service, we offer a straightforward refund policy to ensure your peace of mind.

1. Refund Eligibility

You may request a full refund within 7 days of your purchase if you meet the following conditions:

• Your paid credits must be completely unused
• The refund request must be submitted within the 7-day window from the purchase date
• This applies to both subscription plans and one-time credit pack purchases

Important: Once any credits have been used (e.g., for background removal or any other paid feature), the purchase is considered consumed and is no longer eligible for a refund.

2. How to Request a Refund

To request a refund, please follow these steps:

• Send an email to [email protected]
• Include your account email address
• Provide your order/transaction ID (if available)
• Briefly explain your reason for the refund request
• Confirm that no paid credits have been used

We value your feedback and use refund reasons to continuously improve our service.

3. Refund Processing

Once we receive your refund request:

• We will review your request within 7 business days
• You will receive an email confirmation once the refund is approved
• Refunds are processed through your original payment method
• Processing time varies by payment provider (typically 5-10 business days)
• For credit/debit cards, refunds may take 1-2 billing cycles to appear on your statement

4. Subscription Cancellations

For annual subscription plans:

• You can cancel your annual subscription at any time through your account settings or customer portal
• Cancellations take effect at the end of your current annual billing period
• No partial refunds are provided for unused time remaining in a billing period

5. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Any paid credits have been used
• Refund request is made after the 7-day period from purchase
• Account has been suspended or terminated due to Terms of Service violations
• Free tier usage (only paid purchases are refundable)

6. Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact our support team:

Email: [email protected]

We typically respond within 24-48 hours during business days.